Founded, in 1982, INFO AG is a leading provider of IT services. The emphasis of the INFO AG offer lies in IT Outsourcing services supplemented by practiceoriented IT Consulting services. The spectrum of offers in the outsourcing sector ranges from full-scale or partial outsourcing of IT operations all the way to taking over individual activities (outtasking).

In the future, that offer is going to be increasingly marked by solutions ‘ondemand’, particularly for small to mid-sized businesses. Those kind of solutions fulfil specific customer needs and adapt themselves flexibly to modified requirements, for example seasonal fluctuations. The smallest possible invoicing units and a continuously variable adaptation of service performance enable the customer to procure IT services with defined quality features on a cost-optimised and flexible basis.

The prerequisite for this is analysis together with the customer and an understanding of the customer's business: What we gain from that are knowledge of the industry and process know-how. That is the only way appropriate and above all realistic Service Levels can be defined, agreed and kept.