We manage and control all requests and tasks using a request management system with customer-specific authorisation workflows. This includes the design of concepts and authorisations in the following areas:

• Customizing of SAP modules
• Development of reports and dialogue transactions
• Development of interfaces between SAP systems and other applications
• Form design with SAPSCRIPT
• Training courses, workshops, etc.

The task is carried out completely transparently so that the customer can access the current status at anytime.

The aim is to reduce processing times and operating costs through standardisation.