Company

Full-scale service provider for your IT
INFO AG, founded in 1982 is an IT Full Service Provider. In 2011, QSC AG took over the majority of shares. Today the company is a full-scale service provider that numbers among the leading providers of IT outsourcing and IT consulting in Germany. The portfolio at INFO AG encom­passes the planning, imple­men­tation and operation of sophis­ti­cated IT solutions. From advisory consulting to setting up the IT infras­tructure and on to the process steering of entire value-creation chains, INFO AG offers a holistic service approach. INFO AG is an SAP Gold Partner and a Microsoft Gold Certified Partner, and currently operates three data centers in Germany (at two locations in Hamburg, one in Oberhausen).

Talks at eye level
The spectrum of offers at INFO AG is oriented primarily towards mid-sized companies. The clear expertise demon­strated lies in under­standing the business processes and needs of this customer segment. INFO AG offers its customers the portfolio and method­olog­i­cally profes­sional plan of action of a global provider combined with the mindset and working methods exhibited by a mid-sized enter­prise. These include short routes without red tape, direct, personal contacts and a high degree of flexi­bility and depend­ability.

Certified quality of service
The services rendered by INFO AG are subject to strict quality standards and regularly certified in compliance with DIN EN ISO 9001:2008 and ISO/IEC 27001:2005. They are also audited pursuant to SAS70 II/IDW EPS 951 B. The processes involved in the services are furthermore audited on a recurring basis by an independent auditing company in compliance with SAS70 II/IDW EPS 951 B. In addition, the processes at INFO AG are aligned closely to the ITIL standard. All services are trans­parent and measurable, while handling and stewardship are contrac­tually assured through Service Level Agree­ments (SLA). The depend­ability of the perfor­mance commitment on the part of INFO AG and the faith of our clientele form the basis for the company’s success: INFO AG generates more than two thirds of its turnover from long-term contracts. The list of customers at INFO AG includes Dussmann, Gaspool, Hitachi Power Europe, Imperial Tobacco, Rhenus Logistics, SIGNAL IDUNA and the SPIEGEL-Verlag publishing group.