SAP Application Management
Continuous improvement of your SAP system
Your SAP application ought to support the growing demands in your business as efficiently as possible. To achieve the optimum here you need not only a solid understanding of the business processes involved, you also need marked professional competence along with efficient tools and processes to match. The stewardship, upkeep and continuing further development of your SAP system represent an expenditure of time and effort that should not be underestimated at any company.
The availability of personnel resources in IT departments to cope with these challenges frequently reaches its limits. Existing capacities in place are quickly used up due to vacations or illness, new projects or supplementary ones, or even due to current malfunction situations within the system environment.
With SAP Application Management from INFO AG, our experts relieve you in terms of ongoing IT tasks and support. Highly qualified consultants and application specialists are available to you at all times. Once an initialization project is completed, these are people who know your SAP system down to the last letter. The commissioning and implementation thereof occur on short notice and without lead times.
Increase the quality of service for your IT services at clear-cut, manageable costs so that you can align your investments more intensively to your core business.
INFO AG SAP Application Management comprises:
Assumption of complete responsibility for your SAP systems
Advisory consulting and support for application users
Error/malfunction analysis, evaluation and correction
Loading of new patches, service packs and functions
Application user training and/or coaching
Development of own reports or transactions
Development of user exits and system adaptationsn
Stewardship of data interfaces
Development or adaptation of forms
Reorganization and archiving
Professionally specialized coordination of batch jobs
Support during SAP license auditing and verification
SAP authorization and user administration
