Compre­hensive stewardship for IT users

Supporting end users round about the IT sector is a task that requires extensive know-how.

You can obtain a Service Desk from INFO AG that offers your staff competent and profes­sional support, a Service Desk that is optimized in terms of both costs and perfor­mance. Decisive criteria in making your decision here are quality, the greatest possible flexi­bility, low costs and many years of experience.

INFO AG Service Desk comprises:

• Central point to approach for all queries relevant to IT

• Service Desk in compliance with ITIL

• Steering of technician assign­ments

• User admin­is­tration

• Provision of self-help functions

• Usage and provision of a profes­sional IT Service Management tool