Business processes under control at all times

For the IT-supported completion of complex business processes you need know-how and efficiently productive tools.

INFO AG monitors your business processes and optimizes them. In the course of Business Opera­tions Monitoring we apply proven methods along with INFOarena, a monitoring tool we developed ourselves. You receive analyses from us that are near to real time, depict the depen­dencies of business processes and IT resources, and exhibit the corre­la­tions between different monitoring perspec­tives, for example job monitoring and system monitoring.

INFO AG Business Opera­tions Monitoring comprises:

• Web access to business process monitoring (specialized sectors and IT)

• Pro-active management via early-warning infor­mation, alert in the event of specialized devia­tions

• KPI and SLA reporting, online access to historical data

• Depiction of technical infor­mation suited to users