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Microsoft Outsourcing

Operation of your Microsoft environment
With IT Outsourcing from INFO AG you safeguard the functional capability and efficiency of your Microsoft infras­tructure. Count on us when you feel it’s time to put individual subsectors or your entire IT in our hands. We bear round-the-clock respon­si­bility for the secured operation and mainte­nance of your Microsoft solution. Our goal is the perfect alignment of business and IT – through scalable, stable and secure IT infras­truc­tures.

360° Microsoft compe­tence
INFO AG takes over the monitoring and management of your servers and client computers. Our Desktop Services include procurement, enhancement, integration, validation and roll-out for Microsoft Office. For us, it goes without saying that compliance and optimized IT processes occur according to inter­na­tional standards. Last but not least, naturally we also make sure that your data is backed up securely and that your hardware resources are being utilized as energy and cost-efficiently as possible.

Profes­sional user service
As the ‘single point of contact’, the Service Desk at INFO AG supports your staff if user problems arise. In the event of a malfunction or disruption, our consul­tants and techni­cians stand by you, whether as Local Support, within Appli­cation Service or at the data center.

Precau­tions for the ‘worst case’
If you would like to take precau­tions towards an emergency, here too you can fall back on years of expertise in Disaster Recovery at INFO AG. We safeguard your business activity following a disaster and can make reasonably priced emergency worksta­tions available to your company via a spatially divided infras­tructure.

Certified solution compe­tence
As a Microsoft Gold Certified Partner, INFO AG keeps you absolutely up to date, and not only techno­log­i­cally. INFO AG operates 19 data centers in Europe and Asia, among them 3 of our own. 120 members of staff in the Microsoft environment provide round-the-clock stewardship for 1,400 Microsoft Windows servers and 20,000 IT worksta­tions. Our years of experience enable you to manage even extraor­dinary support situa­tions success­fully while ensuring the operation of your IT, no matter what the situation.

Contact   

Mike Wagner

Tel.: +49 40 27136-9745
Fax: +49 40 27136-9777

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Strategic partnership

INFO AG Hamburg, INFO AG, IT Consulting, IT Outsourcing, Microsoft Gold Certified Partner, IT Full Service Provider,

IT Outsourcing for Microsoft

  • Service Level Management
  • Service Desk und 2nd Level Support
  • Request Management
  • User Admin­is­tration
  • Continuous Mainte­nance
  • Continuous Improvement
  • Business Operation Monitoring